Q: What types of trucks do you operate?

A: Our fleet includes flatbeds, curtain siders, refrigerated trucks, tankers, and container carriers to suit diverse cargo needs.

Q: Do you offer cross-border transport?

A: Yes, we transport goods across African borders with customs clearance support.

Q: How do you ensure cargo safety?

A: Our trucks are GPS-tracked and operated by trained drivers. We also offer optional insurance and real-time status updates.

Q: How do I request a quote?

A: You can fill out our online form, call our operations team, or email us. A PSL rep will respond within 24 hours.

Q: How far in advance should I book transport?

A: Ideally, bookings should be made 2–5 days in advance, but urgent requests are welcome!

Q: Do you offer same-day delivery or emergency response?

A: Yes, depending on the location and cargo type. Contact our team for urgent delivery requests.

Q: Which countries do you operate in?

A: Currently, PSL operates in South Africa, Zimbabwe, Zambia, Namibia, Botswana, Mozambique, and expanding!

Q: Can I request logisti outside your listed regions?

A: Absolutely—reach out to us for custom route planning and partnerships.

Q: Are your drivers licensed and trained?

A: All PSL drivers are fully certified and undergo regular safety and compliance training.

Q: Do you offer insurance for my cargo?

Q: Is my cargo insured during transport?

A: Absolutely. All goods transported with Pride Secure Logisti are automatically covered under our Goods in Transit insurance. This ensures your cargo is protected every step of the journey—across borders, industries, and conditions. No need to request insurance—it’s already built into our commitment to secure, reliable delivery. Q: What does PSL’s Goods in Transit insurance cover?

A: It covers loss or damage to cargo during transportation due to accidents, theft, fire, or unforeseen incidents on the road. For detailed terms and coverage limits, feel free to contact our team—we’re happy to share specifics.

Q: Can I track my shipment in real time?

A: Yes. We provide live GPS tracking and periodic email/SMS updates.

Q: Do you offer electronic proof of delivery?

A: Yes. Clients receive digital PODs (Proof of Delivery) via email or portal access.

Q: Can I set up a long-term contract with PSL?

A: Yes! We offer corporate logisti contracts with volume discounts and fleet allocations.

Q: Do you offer warehousing or storage services?

A: We’re currently developing warehousing partnerships in key zones—contact us for tailored storage solutions.